GENERAL INFORMATION
Garment care
- Machine wash, warm water, inside out, with similar colours.
- Tumble dry on a low heat.
- Iron inside out.
Sizing
Our baby tees and classic tees fit true to size. We suggest sizing up around one or two sizes for hoodies for a relaxed fit.
Sizing guides are included in the product descriptions.
SHIPPING
Where do you ship from?
Depending on where you live, and stock availability, orders will be shipped from the following countries:
- Austria
- Australia
- Brazil
- Canada
- Czech Republic
- Germany
- Czech Republic
- United Kingdom
- Italy
- Netherlands
- Poland
- Sweden
- United States
How long does shipping take?
All of our products are made to order, here are the estimated shipping times:
- United Kingdom: 3-7 working days
- United States: 3-5 working days
- Europe: 3-10 working days
- Australia: 3-10 working days
- New Zealand 3-10 working days
- Canada: 3-10 working days
- Rest of world: 3-10 working days
Tracking
You'll receive a shipment email once your order has been dispatched with a tracking number to follow your order.
It may take the shipping carrier 1-5 business days to update the status.
Item arrival
Our made-to-order model means items might be created and shipped from different locations, this can be due to stock levels so they may arrive separately.
Refunds & Returns
We do not accept returns as we sustainably make to order.
We will not refund an item due to:
- Slight differences in print size, colour. As we print from multiple places, some prints may be slightly different.
- If you no longer want an item (e.g the size you ordered doesn't fit) Unfortunately we're not able to offer refunds or returns, for these instances as everything is made to order.
If your product arrived with one the following issues, you can email us and we'll arrange a free replacement or refund:
- Damaged item
- Torn fabric
- Stained fabric
In the unlikely event that this is the case you will need to send us:
- Your order number
- A photo of the garment with its tags/packaging